More than 19,000 flight attendants of Delta Airlines will start using Windows Phones to streamline on-board purchasing. The attendants will use Nokia Lumia 820 smartphones. The app that will be used by attendants was developed by Avanade and will operate over WiFi and AT&T’s 4G LTE network.
Delta flight attendants will use the smartphones to speed up processing of credit card transactions in the air for on-board purchases including seat upgrades. The will soon use the devices to read coupons displayed on a customer’s mobile device.
Telsyte analyst Rodney Gedda says the announcement shows that Windows is ‘getting more attention in the business space.’
In Australia, about 22 per cent of enterprises developing mobile apps intend to use Windows Phone, Gedda said. ‘From our research, we know that the intention is there among CIOs to use Windows Phone devices.’
‘Even though the [Windows Phone] penetration rate isn’t as high as BlackBerry or iOS and Android, the intention to be supported is there.’
Microsoft has the advantage of already being in front of CIOs’ eyes in areas besides mobile, said Gedda. ‘Microsoft is still the dominant business PC operating system, so there’s certainly interest in using its Windows Phone platform as well.’